AQ-F210 feeder protection devices to Eskom, South Africa
Arcteq’s AQ-F210 feeder protection devices are now protecting Eskom’s mobile 11 kV substation in the Johannesburg region, South Africa.
Software
In addition to high-quality products, we are committed to providing
industry-leading support and service to our customers.
AQ-50 software tools
AQ-50 fault detection devices are accompanied by free-of-charge software tools that make configuring and updating the devices easy.
All AQ-50 devices have a built-in web interface for local and remote access via TCP/IP. The interface allows you to access the device’s status information and configure the device. The Site Manager feature provides real-time information about the devices and facilitates commissioning. You can also use it to update the device firmware and download fault recordings.
With the Device Manager you can manage an entire fleet of installed fault detection devices from a single tool. The Device Manager’s powerful features support both individual and batch firmware updates for the devices in the network. It also scans the devices in the network and presents the results to users for further actions. If the web browser tool is not enough for your application, the Device Manager is for you.
If you want to use the Device Manager, connect to your AQ 50 device with USB, or convert the events into a COMTRADE file, please contact us for the necessary software files and instructions on how to use them effectively!
Read more about our fault detection devices on their product page. See also the various accessories you can add to improve your fault detection even further!
Download the software
You can download the web interface or the Device Manager softwares from the link below. Please note that downloading requires registration, which is also needed to enable the software’s update notice feature.
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We provide a comprehensive range of services through our own skilled staff and a global network of partners.
References
Protection devices to Ma’aden completes Arcteq’s Saudi Arabian project
Arcteq supplied the Ma’aden Bauxite & Alumina Company generator and feeder protection devices to its plant in Saudi Arabia.
South Korean built LNG vessel protected by Arcteq arc protection systems
Arcteq has supplied AQ 100 arc protection systems to an LNG carrier built by STX Offshore & Shipbuilding Co. Ltd, Korea.
Over 2,000 arc protection relays supplied to TNB Malaysia
More than 50 number of 33 and 11 kV substations are currently installed and commissioned using the AQ 100 arc protection system.
