In addition to high-quality products, we are committed to providing
industry-leading support and service to our customers.

AQ-50 software tools

AQ-50 fault detection devices are accompanied by free-of-charge software tools that make configuring and updating the devices easy.

All AQ-50 devices have a built-in web interface for local and remote access via TCP/IP. The interface allows you to access the device’s status information and configure the device. The Site Manager feature provides real-time information about the devices and facilitates commissioning. You can also use it to update the device firmware and download fault recordings.

With the Device Manager you can manage an entire fleet of installed fault detection devices from a single tool. The Device Mana

ger’s powerful features support both individual and batch firmware updates for the devices in the network. It also scans the devices in the network and presents the results to users for further actions. You can download the Device Manager in the downloads section below.

Read more about our fault detection devices on their product page. See also the various accessories you can add to improve your fault detection even further!

Download the software

You can download the web interface or the Device Manager softwares from the link below. Please note that downloading requires registration, which is also needed to enable the software’s update notice feature.

Documents & software

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We provide a comprehensive range of services through our own skilled staff and a global network of partners.



Arcteq protects Taiwan’s longest tunnel

Arcteq’s scope of supply includes busbar protection, three winding transformer protection, and Feeder protection IEDs to protect, control, and provide accurate measurements on the tunnel’s power distribution feeders.



Happy Holidays!

It’s that time of the year again…as the year is coming to its end, we would like to thank you, our customers and partners, for supporting us and for making power distribution safer and more reliable around the world. Let’s let the closeness of family and friends renew our spirits this festive season.

From all of us at Arcteq we wish you the very best during the holiday season and beyond.